Terms of Service

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. By using the Services, you represent that you meet these requirements and are using them on behalf of yourself or a business you are authorized to represent.

2. Accounts and beta access

Some features require an account. You are responsible for the activity that happens under your account and for keeping your sign-in credentials (including magic-link emails) secure. Many of our tools are in private beta and are offered on a limited, invitation basis. Beta features are provided "as is" and may be modified, paused, or discontinued at any time without notice.

3. Newsletter subscription

When you subscribe to our newsletter you consent to receive emails from Sully containing content, recipes, and occasional promotional material. You can unsubscribe at any time using the unsubscribe link in any email or by contacting us. We use Beehiiv to deliver the newsletter; your use of the newsletter is also subject to Beehiiv's terms.

4. Acceptable use

You agree not to:

• Use the Services to violate any law or the rights of any third party.
• Upload content you do not have the right to use, or content that is illegal, defamatory, or infringes intellectual property.
• Reverse engineer, scrape, or attempt to extract the source code of the Services except to the extent we cannot prohibit it by law.
• Interfere with the operation of the Services, including by sending spam or malware, bypassing rate limits, or probing for vulnerabilities without written permission.
• Use the Services to build a competing product, or to train a machine learning model without our written consent.
• Resell or sublicense the Services, or use them to provide services to third parties outside your own business, without our written consent.

5. Your content and your connected data

When you connect a source (CRM, email, accounting) or submit text, files, or integration data to a tool, you retain ownership of your content. You grant us a limited, non-exclusive, worldwide license to process that content solely for the purpose of operating the Services for you, including sending it to AI models that generate a response. We will not sell your content, and we will not use it to train third-party models except with your explicit consent.

6. AI-generated output

The Services use third-party AI models to generate suggestions, drafts, summaries, and answers. Output can be inaccurate, outdated, or inappropriate for your specific situation. You are responsible for reviewing, editing, and verifying any output before relying on it for business, legal, financial, or customer-facing purposes. Sully makes no warranty that AI-generated output will be fit for your particular use case.

7. Intellectual property

The Site, the recipes, the case studies, the source code, the trademarks, and all other materials we create are owned by Sully or our licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own business use. All rights we do not expressly grant are reserved.

8. Third-party services and links

The Services integrate with and link to third-party services (including Meta, Beehiiv, Supabase, Google, Anthropic, and the CRMs supported by our tools). We are not responsible for those third-party services, their content, or their terms. Your use of any third-party service is governed by that service's own terms and privacy policy.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT OR OUTPUT WILL BE ACCURATE OR RELIABLE. NOTHING IN THE SERVICES IS LEGAL, FINANCIAL, TAX, OR PROFESSIONAL ADVICE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SULLY AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

11. Indemnification

You agree to defend, indemnify, and hold harmless Sully from any claim, damage, loss, or expense (including reasonable attorneys' fees) arising out of your use of the Services, your content, or your violation of these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time if you violate these Terms, create risk or legal exposure for us, or if we discontinue a feature. You may stop using the Services at any time. Sections that by their nature should survive termination will survive, including the intellectual property, disclaimer, limitation of liability, and dispute resolution sections.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. You and Sully agree to resolve any dispute through individual binding arbitration or in the state or federal courts located in Delaware, and you waive any right to participate in a class action. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will update the "Last updated" date above and, where appropriate, notify you by email or a prominent notice on the Site. Your continued use of the Services after the update means you accept the revised Terms.

15. SMS / text messaging

16. Contact

Questions about these Terms? Email hello@sull.ai.